What Companies Are In The Consumer Services Field?


What Companies Are In The Consumer Services Field

What are examples of consumer services companies?

What does consumer services mean in business? – Consumer services depend on HR and IT to create customer experiences. Unlike physical products that people can touch and feel, consumer services is intangible, supporting processes and providing resources.

  • For example, booking a room online is a consumer service offered by companies like AAA and Airbnb.
  • Consumer service companies incorporate customer service and technology to enhance consumer experiences.
  • Hotels, motels, travel agencies, resorts, insurance companies, healthcare organizations, and educational institutions all provide consumer services.

Additionally, jobs in consumer services encompass many professions, from technical and customer support to web design and network administration.

What are considered consumer services?

Consumer services are types of services that organizations sell to individuals and households. The primary aim of consumer services is to meet the needs and expectations of a consumer. There are a variety of industries that offer consumer services. Examples include retail, health care, education and finance.

What is a consumer company?

What Is the Consumer Goods Sector? – The consumer goods sector is a category of stocks and companies that relate to items purchased by individuals and households rather than by manufacturers and industries. These companies make and sell products that are intended for direct use by the buyers for their own use and enjoyment.

What is the difference between consumer services and business services?

Difference between industrial services and consumer services – Consumer services differ from industrial services, primarily in terms of the market the company targets.

Consumer services are provided to individuals. The company’s target is households. Examples are insurance services, hairdressing, recreation, and aviation.Industrial services or business services are provided to organizations or businesses. Examples are tax consulting services, marketing software services, and employee training services.

Is Amazon a consumer sector?

Amazon leads declines in discretionary sector, streaming companies outperform What Companies Are In The Consumer Services Field The logo of the web service Amazon is pictured in this June 8, 2017 illustration photo. REUTERS/Carlos Jasso/Illustration/File Photo June 7 (Reuters) – Shares in Amazon.com rallied. Amazon shares deepened losses after a Wall Street Journal said the online retailer and video streamer is planning an advertising-supported tier for its Prime Video streaming service and that it is in talks with Warner Bros Discovery and Paramount about including ad-based tiers of their streaming services through Amazon Prime Video Channels.

Shares in Warner Bros, which also announced on Wednesday that CNN Chairman and Chief Executive had stepped down, ended up 8.4% at $13.12 a share. Licht’s departure also contributed to its rally. Paramount shares closed up 3.9%. Amazon last traded at $121.23 after hitting a high of $127.37 shortly after the market opened.

Wednesday’s move marked Amazon’s biggest one-day percentage decline since Feb 3. The stock is still up 44.3% so far in 2023. “To me these are desperate moves because that’s money out the door to try to keep people on Amazon’s platform,” Kim Forrest, chief investment officer at Bokeh Capital Partners in Pittsburgh, said regarding the report’s suggestion that Amazon is adding new video providers for Prime.

Forrest said the move would suggest that “the Prime service isn’t enough” to keep customers. Along with streaming video, Prime subscriptions also include free shipping for eligible products, which helps boost Amazon’s online sales. For anyone who has dropped the Prime service, Forrest said they would “buy from somewhere else because nobody wants to pay for shipping and pretty much everybody is offering free shipping now.” Along with concerns about the Prime platform, Forrest said investors have generally been more inclined to buy shares in smaller companies than mega-cap companies such as Amazon since the May jobs report issued on Friday.

While the S&P 500 fell 0.4% on Wednesday, the small cap Russell 2000 index closed up 1.8%. The S&P’s consumer discretionary sector, which includes Amazon, was down 0.9%. Wednesday’s loss was Amazon’s biggest one-day percentage decline since early February.

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What is an example of a consumer industry?

In simplified terms, the consumer industry that produce goods for direct use by consumers, that means the finished goods by this industry can be directly used by consumers, for eg, toothpaste, paper, textiles, etc as opposed to the capital goods industry, which manufactures goods for sale to other companies.

What are the four main sections of a consumer service?

The Physical Product 2. The Service Product 3. The Service Environment 4. The Service Delivery.

What is the difference between consumer product and services?

Products are generally tangible items — something that your customers can physically hold in their hands. EXAMPLE: Your company sells branded swag and merchandise to other businesses. Services are typically intangible — something that you provide or perform for another person.

What is the difference between consumer and customer service?

What’s the difference between customer and consumer? – A customer always purchases a product or service, but might not be the end user. A consumer is always the end user of a product or service, but might not have purchased it. A customer becomes a consumer if they make a purchase and use the product or service themselves. What Companies Are In The Consumer Services Field Customers can give consumers a product as a gift, resell it in original form or as something new, or designate a product or service for use by a specific group of consumers. For example, a library purchases computers (customer) for library patrons to use (consumer).

  1. The point at which a customer can become a consumer can be challenging to follow, so let’s go over an example.
  2. Say a coffee shop purchases coffee beans that it will later resell to people who come into the store.
  3. The coffee shop is the customer.
  4. Someone who comes into the store to buy the coffee is a customer at point of purchase, but becomes a consumer if they drink the coffee themself.

If the person who bought the coffee purchased it for someone else, they remain a customer and the consumer is whoever drinks it.

What is the largest consumer company in the world?

Nestlé S.A. is the world’s largest fast-moving consumer goods company, generating over US$93 billion in net sales in 2020. The L’Oréal Group is currently the largest cosmetic and beauty company in the world. In 2020, L’Oréal had a brand value of US$31.97 billion and employed over 85,000 people.

What is a consumer business type?

Key Takeaways –

Business-to-consumer refers to the process of businesses selling products and services directly to consumers, with no middle person.B2C typically refers to online retailers who sell products and services to consumers through the internet.Online B2C became a threat to traditional retailers, who profited from adding a markup to the price.However, companies like Amazon, eBay, and Priceline have thrived, ultimately becoming industry disruptors.

Business to Consumer (B2C)

Is Nike a CPG?

Consumer packaged goods (CPG) companies are everywhere. However, most consumers know them by the brands they produce. Sprite, Tide, and Moleskine notebooks are all packaged goods purchased and used by millions every day. Coca-Cola, P&G, and Moleskine are the CPG companies that produce them.

At a high level, a CPG company manufactures products, sells them to retailers, who then sell them to consumers. CPG Brands have been around for hundreds of years. Today they’re positioned around a variety of traits. Some like Nike and Gatorade are performance-based. Others, like Dove soap, are centered around equality and self-love.

Originally, CPG brands were built around one thing: safety. In the early 1900s, most goods were effectively brandless, sold out of general stores from bulk supplies. Unbranded sales led to manufacturers and retailers taking advantage of an unwitting public.

In his book on the rise of the Atlantic and Pacific tea company, Marc Levinson, explains : Lemon extract often contained no lemon. Bottled soft drinks used coal tar, a carcinogen, as a colorant. Some ketchups used saccharine, even then suspected as a hazardous adulterant, as a preservative. The “tin” in tin cans contained as much as 12 percent lead, which leached into the fruits and vegetables.

Zinc chloride, used to prepare the tops for soldering, often ran into the cans during the soldering process, poisoning the food inside. As a result of consumer uncertainty, a CPG company could complete on quality and safety-which is exactly what they did.

  1. If a consumer saw Dove soap on the shelf, they knew it was a quality bar.
  2. This general value proposition created the following business model for a CPG company: to try and sell as many products as they could, to as many customers as they can reach.
  3. Up until about twenty years ago, the definition of a CPG company was straight forward.
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P&G was a CPG company that manufactured a variety of household products that customers purchased at retail stores. As I wrote earlier, six major business processes drive consumer product companies,

Research and development: Creating a product that consumers want.

Is customer service a consumer service?

Customer service is the direct one-on-one interaction between a consumer and a company representative. The interaction is commonly done when a consumer is buying a product or service from the company.

What business category is Amazon?

Amazon Already have an account? Amazon.com is an American tech multinational whose business interests include e-commerce, cloud computing, digital streaming, and artificial intelligence. A Fortune 100 mainstay, Amazon.com is also one of the Big Five, or the five largest and most dominant technology companies in the U.S. Helen H. Richardson—MediaNews Group/The Denver Post via Getty Images Internet Services and Retailing Market value as of July 17, 2023. Total Stockholder Equity ($M) Profits as % of Stockholder Equity EPS % Change (5 year annual rate) EPS % Change (10 year annual rate) Total Return to Investors (2022) Total Return to Investors (5 year, annualized) Total Return to Investors (10 year, annualized) Computers and Communication Internet Services and Retailing Long-Term Investment Value Quality of Products/Services Revenue 3 Yr Annual Growth Rate EPS 3 Yr Annual Growth Rate Total Return 3 Yr Annual Rate (Through June 30, 2021) Beat S&P 500 3 Yr Return (18.6%) Lists ranking Amazon Fortune 500 – 2023 The Fortune 500, in its 69th year in 2023, ranks t.

READ MORE Global 500 – 2023 The corporations on our annual list of the world’s. READ MORE World’s Most Admired Companies – 2023 The 25th Fortune World’s Most Admired Companies li. READ MORE Fortune Modern Board 25 – 2023 Fortune collaborated with the Diligent Institute t. READ MORE America’s Most Innovative Companies – 2023 The 300 companies on this list are transforming in.

READ MORE : Amazon

Is Amazon a consumer or tech company?

Amazon.com, Inc.

The Doppler building, the company’s headquarters in Seattle
Trade name Amazon
Formerly Cadabra, Inc. (1994–1995)
Type Public
Traded as
  • Nasdaq : AMZN
  • Nasdaq-100 component
  • S&P 100 component
  • S&P 500 component
ISIN US0231351067


Founded July 5, 1994 ; 29 years ago Bellevue, Washington, U.S.
Founder Jeff Bezos
Headquarters Seattle, Washington and Arlington County, Virginia, U.S.
Area served Worldwide
Key people
  • Jeff Bezos ( Executive Chairman )
  • Andy Jassy ( President & CEO )
  • Echo
  • Fire Tablet
  • Fire TV
  • Fire OS
  • Kindle
  • Amazon.com
  • Amazon Alexa
  • Amazon Appstore
  • Amazon Luna
  • Amazon Music
  • Amazon Pay
  • Amazon Prime
  • Amazon Prime Video
  • MGM+
  • Twitch
  • Ring
  • Amazon Web Services
  • Amazon Robotics
Revenue US$513.98 billion (2022)
Operating income US$12.25 billion (2022)
Net income US$ −2.72 billion (2022)
Total assets US$462.68 billion (2022)
Total equity US$146.04 billion (2022)
Owner Jeff Bezos (9.8%)
Number of employees
  • 1,541,000 (December 2022)
  • U.S.: 950,000 (June 2021)
Subsidiaries List
Website www,amazon,com
Footnotes / references

Amazon.com, Inc. ( AM -ə-zon, AM -ə-zən ) is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence, It has been often referred to as “one of the most influential economic and cultural forces in the world”, and is often regarded as one of the world’s most valuable brands,

It is considered to be one of the Big Five American technology companies, alongside Alphabet (parent company of Google ), Apple, Meta and Microsoft, Amazon was founded by Jeff Bezos from his garage in Bellevue, Washington, on July 5, 1994. Initially an online marketplace for books, it has expanded into a multitude of product categories, a strategy that has earned it the moniker The Everything Store,

It has multiple subsidiaries including Amazon Web Services (cloud computing), Zoox ( autonomous vehicles ), Kuiper Systems (satellite Internet), and Amazon Lab126 (computer hardware R&D ). Its other subsidiaries include Ring, Twitch, IMDb, and Whole Foods Market,

  • Its acquisition of Whole Foods in August 2017 for US$ 13.4 billion substantially increased its footprint as a physical retailer,
  • Amazon has earned a reputation as a disruptor of well-established industries through technological innovation and “aggressive” reinvestment of profits into capital expenditures.
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As of 2023, it is the world’s largest online retailer and marketplace, smart speaker provider, cloud computing service through AWS, live-streaming service through Twitch, and Internet company as measured by revenue and market share, In 2021, it surpassed Walmart as the world’s largest retailer outside of China, driven in large part by its paid subscription plan, Amazon Prime, which has over 200 million subscribers worldwide.

It is the second-largest private employer in the United States, Amazon also distributes a variety of downloadable and streaming content through its Amazon Prime Video, MGM+, Amazon Music, Twitch, and Audible units. It publishes books through its publishing arm, Amazon Publishing, film and television content through Amazon Studios, and has been the owner of film and television studio Metro-Goldwyn-Mayer since March 2022.

It also produces consumer electronics —most notably, Kindle e-readers, Echo devices, Fire tablets, and Fire TVs, Amazon has been criticized for customer data collection practices, a toxic work culture, tax avoidance, and anti-competitive behavior.

What sector is Amazon classified?

Key Data

Label Value
Exchange NASDAQ-GS
Sector Consumer Discretionary
Industry Catalog/Specialty Distribution
1 Year Target $170.00

What are 3 consumer examples?

There are four types of consumers: omnivores, carnivores, herbivores and decomposers. Herbivores are living things that only eat plants to get the food and energy they need. Animals like whales, elephants, cows, pigs, rabbits, and horses are herbivores. Carnivores are living things that only eat meat.

What are consumers give 5 examples?

Levels of the food chain – Within an ecological food chain, consumers are categorized into primary consumers, secondary consumers, and tertiary consumers.

  • Primary consumers are, feeding on plants. Caterpillars, insects, grasshoppers, termites and hummingbirds are all examples of primary consumers because they only eat autotrophs (plants). There are certain primary consumers that are called specialists because they only eat one type of producers. An example is the koala, because it feeds only on eucalyptus leaves. Primary consumers that feed on many kinds of plants are called generalists.
  • Secondary consumers are that prey on herbivorous animals., which feed on both plants and animals, can be considered as being both primary and secondary consumers.
  • Tertiary consumers, which are sometimes also known as, are or omnivorous animals usually at the top of food chains, capable of feeding on both secondary consumers and primary consumers. Tertiary consumers are usually the largest, strongest and most aggressive animal in the local environment. Both secondary and tertiary consumers must for their food, so they are collectively referred to as predators. are an example of a tertiary consumer.

What are 5 consumer goods services?

consumer good | Definition, Types, Examples, & Facts Definition | Britannica Money consumer good, in economics, any tangible commodity produced and subsequently purchased to satisfy the current wants and perceived needs of the buyer. Consumer goods are divided into three categories: durable goods, nondurable goods, and services.

  1. Consumer durable goods have a significant life span, often three years or more (although some authorities classify goods with life spans of as little as one year as durable).
  2. As with capital goods (tangible items such as buildings, machinery, and equipment produced and used in the production of other goods and services), the consumption of a durable good is spread over its life span, which tends to create demand for a series of maintenance services.

The similarities in the consumption and maintenance patterns of durable and capital goods sometimes obscure the dividing line between the two. The longevity and the often higher cost of durable goods usually cause consumers to postpone expenditures on them, which makes durables the most volatile (or cost-dependent) component of consumption.

  • Common examples of consumer durable goods are automobiles, furniture, household appliances, and mobile homes.
  • See also,) Consumer nondurable goods are purchased for immediate or almost immediate consumption and have a life span ranging from minutes to three years.
  • Common examples of these are food, beverages, clothing, shoes, and gasoline.

Consumer services are intangible products or actions that are typically produced and consumed simultaneously. Common examples of consumer services are haircuts, auto repairs, and landscaping. : consumer good | Definition, Types, Examples, & Facts Definition | Britannica Money

Is Apple a consumer company?

Apple is a consumer discretionary company.